Call Center

Consumers Say “Yes” to Proactive Marketing

By Jeremy , Thursday, March 12, 2015

Tags: Outbound Sales, Call Center, automatic calling

Guest Blog: Billy Williams on Why Automated Dialing Should be a Marketing Tool All Businesses Use

By Ryann T, Monday, June 13, 2011

Tags: Call Center, callfire, campaign management, how-to, insurance, Lead Generation, marketing, power-dialer, Real Estate Industry, Virtual Call Center, Voice Broadcast

Using CallFire in preparation for the end of the world

By Kim Kohatsu, Wednesday, May 18, 2011

Tags: Call Center, callfire, sms marketing, text marketing, video, Virtual Call Center, Voice Broadcast

Why and How You Should Switch to At-Home Agents for Your Call Center

By Ryann T, Thursday, February 24, 2011

Tags: at-home agents, at-home workers, Call Center, contact center, telecommute, telecommuting, work from home, working from home

International Cloud Call Center Released

By Ryann T, Monday, January 11, 2010

Tags: Call Center, Cloud Call Center, international, Virtual Call Center

Cloud Call Center Video: How can you use an autodialer?

By Ryann T, Monday, December 7, 2009

Tags: autodial, autodialer, Call Center, Cloud Call Center, powerdial, powerdialer, Virtual Call Center

Cloud Call Centers make going ‘Green’ Profitable and Sustainable

By Dinesh Ravishanker, Monday, May 11, 2009

Tags: Call Center, Cloud Call Center, Cloud Telephony, Green, homesourcing, Sustainable, Virtual Call Center

5 ways VoIP can make your sales lines ring

By Dinesh Ravishanker, Monday, April 13, 2009

Tags: VoIP, Call Center, predictive dialer

Mobilizing a distributed workforce (Distributed Agent Problem)

By Vijesh Mehta, Wednesday, October 10, 2007

Tags: 800 numbers, auto attendant, Call Center