Exceeding Consumer Expectations in the Social Media Age
By Jeremy , Friday, December 4, 2015
Tags: social media marketing, customer satisfaction, customer surveys
Mobile & the 24/7 Customer Expectation
By Jeremy , Thursday, March 19, 2015
Tags: customer satisfaction, phone customer surveys, customer satisfaction survey
Stubborn Comcast Rep Illustrates Power of Poor Customer Service
By Jeremy , Thursday, August 28, 2014
Tags: customer satisfaction, phone customer surveys, customer satisfaction survey
Recording Customer Service Calls
By CallFire , Friday, May 23, 2014
Tags: VoIP, customer satisfaction, business telephone service
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