Handling Call Spikes with Cloud Call Center
By CallFire , Friday, June 26, 2015
Tags: hosted IVR, round robin, contact center, Cloud Call Center
Have Yourself a Cloudy Little Christmas
By CallFire , Tuesday, December 16, 2014
Tags: Cloud Telephony, Cloud Call Center, christmas marketing, contact center, remote control
The 5 Habits of Highly Successful Call Center Employees
By CallFire , Tuesday, September 23, 2014
Tags: Cloud Call Center, IVR, contact center
From Sea to Shining Sale: What a Transcontinental Call Center Can Do for You
By CallFire , Tuesday, September 16, 2014
Tags: Cloud Call Center, contact center, Cloud Telephony
Why and How You Should Switch to At-Home Agents for Your Call Center
By Ryann T, Thursday, February 24, 2011
Tags: at-home agents, at-home workers, Call Center, contact center, telecommute, telecommuting, work from home, working from home
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